Octagon Uncle Transport Services connects parents, drivers and transport operators on one simple app: live GPS tracking, verified drivers, easy payments and instant notifications when the van is on the way.
We use technology to make school transport safer and less stressful — so you always know where your child is.
Follow the van on a live map and see exactly when it's near your home or the school.
Get a notification when the driver is a few minutes away or when your child is picked up and dropped off.
Drivers upload their documents so parents can see who is transporting their child and travel with confidence.
Pay your monthly transport fee safely in the app, with clear records of every payment.
Tell the driver in a tap if your child is not going today, or needs a different drop-off — home, gogo's, or elsewhere.
When a child moves between vans, the live map follows the correct driver — no confusion, no worry.
If the van has a hard knock while driving, the app checks the driver is OK. If not, it alerts the operator and the parents on board with the van's location and helps call an ambulance straight away.
Download Octagon Uncle, then enter the invite code your transport operator gives you to link to their vans.
See the van live, get pick-up and drop-off alerts, and manage your child's daily plan.
Settle the monthly fee securely in the app and keep a clear record of every payment.
Your child's safety is the whole point. Every feature is designed to give parents visibility and control.
Questions about transport for your child, or want to bring your operation onto Octagon Uncle? We'd love to hear from you.
Email usNeed help with the Octagon Uncle app or your account? Email us at octagonuncletransportservices@gmail.com and we'll get back to you as soon as we can.
Octagon Uncle Transport Services ("Octagon Uncle", "we", "us") operates the Octagon Uncle scholar transport app. This policy explains what personal information we collect, why we collect it, how we protect it, and the choices you have. We handle personal information in line with South Africa's Protection of Personal Information Act, 2013 (POPIA). The app is used by three kinds of adult users: parents/guardians, transport operators ("owners"), and drivers. Children do not create accounts or use the app themselves — parents provide information about their child so transport can be arranged and carried out safely.
Account information: your name, email address, and account role
(parent, owner or driver). Owners may also provide a business name, a public contact
number, service areas, and the schools they serve.
Child information (provided by parents): your child's name, school,
grade, home/pick-up address, drop-off details, and — if you choose to upload them — a
photo and supporting documents. This is visible only to the transport operator and
the assigned driver responsible for that child.
Location information: during an active trip, a driver's device shares
its live location so parents can see the vehicle on the way. Location is shared only
while the app is in use during a trip, not continuously in the background.
Payment information: transport fees are processed by our payment
provider, Paystack. Your card details go directly to Paystack's secure system — we
never see or store your full card number, only a secure payment token and the card's
last four digits.
Notification tokens: a device "push token" so we can send trip
notifications. It does not contain personal information.
Documents: operators may upload a driver's police clearance document;
parents may upload documents relating to their child as described above.
To create and manage your account; connect parents with operators and drivers; arrange, carry out and track trips safely; show parents live vehicle location; process transport-fee payments and recurring monthly billing; send trip and account notifications; and confirm drivers are police-cleared. Under POPIA, we process this information to carry out our agreement with you, to meet legal obligations, for our legitimate interests in running the service safely, and — for a child's information — on the basis of the parent or guardian's consent.
We do not sell your personal information. We share it only as needed to run the service: within your transport group (a parent's child information is shared with the operator and assigned driver responsible for that child; an operator's public listing is shown to parents searching for transport); with Paystack to process payments (see paystack.com/privacy); with Supabase, which hosts our database and secure storage, and Expo, which delivers push notifications, both acting as our service providers under confidentiality obligations; and when required by law or to protect the safety of a child or any person.
Access to profile information is restricted so each user can only read their own account details; the wider information needed to run a trip is handled through controlled, limited server-side lookups rather than open access. Payments are handled by Paystack and full card numbers never reach our systems. No system is perfectly secure, but we take reasonable technical and organisational steps to protect your information.
We keep your information for as long as your account is active and as needed to provide the service. If you delete your account, we remove your profile and associated personal information, except where we're required to keep certain records — for example, payment and tax records — for the period required by law.
The app is used by adults. Information about a child is only ever provided by that child's parent or guardian, who consents to us using it to arrange and carry out the child's transport. We use it only for that purpose and share it only with the operator and driver responsible for that child. A parent can remove their child's information, or delete their account, at any time.
Under POPIA you have the right to access the personal information we hold about you, to ask us to correct it, to object to certain processing, and to ask us to delete it. You can delete your account and personal information at any time from within the app (account settings → "Delete my account"), or by emailing us at octagonuncletransportservices@gmail.com. If you are not satisfied with how we handle your information, you have the right to lodge a complaint with the Information Regulator (South Africa).
Last updated: 29 September 2026.